Planning your new stove / Fireplace installation
Installations and after sales service.
Our installations are all carried out by our fully qualified, employed team of engineers with years of experience between them.
The team have in depth knowledge of the quality products that we install, backed up with specialist vehicles to deliver them to your home. We strive to offer the best installation service, backed up by our after care offering spares and advice for the lifetime of your fire.
Choosing a fire.
Visit us – We would like to invite you into our showroom set over 2 floors. You can interact with our live gas, wood and electric fires, gaining an understanding of the fires/fireplaces and installation process. We always recommend booking an appointment and bringing in some information with you. Any pictures of your current fireplace (with dimensions)/ house (showing the chimney stack) and designs that you have seen and would like as this always helps our designers. Alternatively Plans of your project would be great on the day.
We can usually provide accurate pricing in our showroom and once your fireplace has been chosen, we can visit your home to assess the feasibility, finish and timings etc.
We provide a written costing of your chosen goods and installation with a breakdown of costs of installation model of fire and specifications and a note of any special requirements.
*Please note, scaffolding may be required and is generally not a costly as you would think, Fires And More always work to current health and safety guidelines.
To proceed we require a deposit and as soon as your products arrives with us an installation date is agreed, and your pre-installation letters forwarded to you setting out the procedure.
In this ever-changing world Fires And More always goes that bit further to ensure we use high quality products and understand you may find a cheaper price but is it for the same product and installation? Please come back and see us with any genuine quote, and we will always be happy to discuss it with you.
The big day. Installation Time!
The morning of installation our team will arrive with all of the products for your installation along with pacexxe for the carpets and hard floors along with protection where we are working, as you would expect we come with a selection of clean rubber backed dust sheet but will always ask you to help by clearing the area and removing any delicate valuable items
Relationships with our clients.
We hope to build a relationship with all our clients and will always be happy to see you if you call in or email us needing any help or advice on fire lighting, spares or warranty issues.